Terms & Conditions

By accepting any written quotation or estimate provided by Affinity Graphic Design, and therefore hiring Affinity Graphic Design, it is deemed that the Client has read and agreed to the following terms and conditions:

1 Definitions

‘Affinity Design’ is the design services provider, with the trading name of Affinity Graphic Design Pty Ltd.

‘Client’ means a person/s or company who engages Affinity Design for design and related services.

‘Estimate’ means the costs provided in writing by Affinity Design to the Client.

‘Project’ means the scope of the work product as described in the Estimate.

‘Deliverables’ means the end product/s to be delivered by Affinity Design to the Client, as detailed in the Estimate.

2 Estimates

All Estimates are provided by Affinity Design free of charge and are valid for 30 days from the date of issue. Estimates that are not accepted within the time identified may be subject to amendment. All amounts are costed in Australian Dollars. Affinity Design is registered for GST, and all amounts show Australian Goods and Services Tax (GST).

3 Print & Other Subcontracted Costs

All quoted prices are based on information supplied by subcontractors at the time of quotation, and may be subject to increases without notice. Affinity Design reserves the right to resubmit prices should such increases occur.

4 Additional Costs

Additional work which is outside the original scope and not provided for in the Estimate, may be charged at an additional cost. Costs may alter upon sight of final content if the scope of the project differs from the original Brief and Estimate. Illustrations, maps, graphs, photography, setting of forms or tables may incur additional costs.

5 Revisions & Client Corrections/Alterations

Each Estimate specifies an allowance for Client revisions. Any additional revisions outside of the original Estimate are charged at $60+GST per hour, unless otherwise specified. 

Client corrections/alterations include any changes, additions or deletions that vary from the supplied text, images and/or the agreed Design Brief.

Where an allowance for such changes has been specified in the Estimate, every effort is made to contain Client corrections/alterations within the quoted amount. Where further drafts or changes are requested (by the Client), resulting in extra time and/or expenses, additional costs may apply. All additional work (and associated costs) will be approved by the Client prior to commencement and will be identified as a separate item on the Invoice.

Author Corrections are to be supplied to Affinity Design digitally, via marked-up comments on the most recent PDF draft (provided by Affinity Design). Additional charges may apply if alterations are hand written on hard copies and require re-keying.

6 Invoices & Payment

An Invoice will be issued to the Client for all work completed by Affinity Design. All invoices are payable within 14 calendar days of date of issue, unless otherwise agreed. New Clients without payment history may be required to pay a 50% deposit up-front prior to commencement of design work. Work on the project will begin once the 50% deposit has been received. New Clients may be required to pay for print costs in full prior to placing the order. Overdue payments may attract an overdue fee to cover administration costs. Overdue payments over 30 days or involving print or other third party costs will be subject to increased penalties.

Affinity Design Retainer Agreements have a unique set of Terms and Conditions. Please contact Affinity Design if this is of interest to you.

7 Incomplete & Canceled Projects

In the event of a project termination by either party, Affinity Design will issue an invoice for all work completed up to the date of cancellation, and payment of this invoice is required by the Client.

8 Deadlines

Every effort is made by Affinity Design to meet required deadlines. Additional charges may apply if Affinity Design is required to work outside of normal business hours in order to meet deadlines. It is the Client’s responsibility to notify Affinity Design of deadlines prior to the commencement of the project. Affinity Design will not be liable or held responsible for any deadlines not met, or any costs incurred as a result, due to circumstances beyond Affinity Design’s control, such as illness, injury, Client delay, or third-party or sub-contractor turnaround times. Final approval of artwork must be provided to Affinity Design in writing (email).

9 Proofs

All concepts created by Affinity Design are presented in low resolution PDF draft format for on-screen proofing. High resolution PDF files are only released on completion or upon full payment. Affinity Design exercises reasonable effort to proof and test deliverables prior to presentation. All concepts presented by Affinity Design are created to the very best of Affinity Design’s ability and knowledge.

10 Errors & Omissions

Whilst all care is taken by Affinity Design in producing proofs and final art, it is understood that the Client assumes and accepts liability for any and all errors not corrected. The Client is responsible for proof reading and identifying any errors or omissions, prior to final approval.

11 Offset & Digital Printing

Files provided by the Client to Affinity Design for use in high quality print reproduction, must be supplied at a minimum resolution of 300dpi at actual/finished size. Additional charges may apply where Affinity Design is required to manipulate and convert Client supplied files to ensure they are press-ready. Affinity Design thoroughly checks all images supplied, and provides advice to the Client regarding reproduction quality. The Client accepts that Affinity Design is not responsible for any Client supplied images that do not meet these standards.

Due to variations in computer settings, on-screen colour proofing may differ between monitors and devices, and can differ from the final printed result. The Client acknowledges that on-screen proofing is not an accurate representation of the final printed project, and that Affinity Design is not responsible for any colour variations that may occur between on-screen proofs and the final printed outcome. Colour accuracy is best managed by the chosen print company, using pre-press calibrated high resolution equipment. Depending upon the print company, colour-accurate hard copy proofs may attract an additional cost, with prices made available upon request (if not included in the Estimate).

As part of the print management service, Affinity Design proof-checks and press-check projects as required, to help ensure consistency and the best possible printed outcome. The Client accepts that Affinity Design is not responsible for any print inaccuracies that may arise.

Subcontracted printers hold final print films, proofs etc. on behalf of Affinity Design and are subject to the printer’s own archiving terms and conditions.

12 File Formats

High resolution PDF’s of a completed project will be supplied to the Client as required. Working files used in the creation of a project (such as Adobe Illustrator, InDesign, Photoshop and so on) are not supplied. Upon project completion, Affinity Design securely backs up and stores all associated files in 2 separate locations, maintaining comprehensive archive copies of all final digital artwork (and relevant computer files). This is a value-added service on behalf of, and at no cost to, the Client. However, no responsibility is taken for the state of retrieved files that are no longer software compatible, corrupted or lost. Should the Client request the supply of final files more than 30 days after project completion, a small retrieval fee may be incurred.

13 Use of Images

Affinity Design can not use images that violate copyright. Client supplied images must be sourced from reputable stock photography libraries, or the Client must be the copyright holder or have written permission from the copyright holder to use the image/s for commercial purposes. Affinity Design can source professional stock photography for a fee payable by the Client, should this be required. Images are approved by the Client prior to purchase.

14 Confidential Information

Affinity Design and the Client both acknowledge that during business dealings any confidential information and materials will be held in strict confidence. Neither party will disclose Confidential Information to any third party. Confidential Information does not include any information that is in the public domain.

15 Ownership Of Final Digital Files

Upon payment, Affinity Design transfers ownership and reproduction rights of the final file to the Client. The Client has full transferable rights to any brand identity developed. The Client has full license to reproduce works through commercial printers. Working files and processes remain the Intellectual Property of Affinity Design. The Client will advise prior to estimating if any artwork elements are to be extracted and re-purposed for a different project.

Affinity Design accepts no responsibility for files once they have been supplied to, and altered, by another party.

Due to Copyright Laws, fonts and stock photography purchased by Affinity Design will not be transferred to other parties. Similarly unique stock photography purchased on behalf of a Client will not be used for any other project.

16 Promotion

Affinity Design retains the right to publish and display any Client project or design, in part or whole, as a part of Affinity Design’s portfolio, website, design periodicals, and other exhibits or media, including social media.

Updated: 1 January 2016